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This article evaluates the use of a community of practice model for redesigning a lecturer professional development course investigating the impact of mobile web 2.0 technologies in higher education. The results show a significant change in lecturer conceptions of pedagogy were achieved by this approach. Drawing on our experience of two iterations of implementing the new course model we propose a mobile social media framework for enabling pedagogical transformation as part of lecturer professional development.
The researchers developed the social learning technologies (SLT) course as an experiential learning environment for its participants, and it was informed by a graduate-level critique and reflection upon emergent learning theory. The goals were to provide participants with a model and experience of both a community of practice (COP) and enabling mobile web 2.0 tools that they could then continue to develop within their own teaching and learning contexts after completion of the course. This was underpinned by a rigorous investigation of social learning theories and frameworks throughout the course and by scaffolding the experiential learning via the establishment of the course as a supportive COP. In particular, we used the concept of heutagogy (Hase and Kenyon In this model, the teacher and pupils agree on the areas and themes for research within an overall context. Students act as researchers on one of these themes or sub-themes and in so doing become the community experts on that theme. They are then in a position to teach the others in the classroom and thus contribute to the creation of common knowledge and understanding. In order to carry out these tasks, the learners develop a language that becomes increasingly subject specific and academic as they learn and disseminate. (p. 161)
While there is a growing body of research around the concept of heutagogy in education (Blaschke The ability to understand how to use their subject for teaching is an effective To understand how to manage the learning environment they are working in and treat each learner as an individual is the Then, having learnt how to manage the learning process related to their subject, they then turned over their control to their learners, enabling the
We argue that heutagogy does not imply an abdication of the responsibility of a teacher, but involves a reconceptualisation of the roles of the teacher and learner. Achieving this reconception takes significant time, involving sustained engagement, support, and critical reflection. The critical need for transforming pedagogy via sustained collaborative research based on sound design principles has been highlighted by other educational technology researchers, such as Reeves (Amiel and Reeves
The objectives of the research around the development and implementation of the new SLT course were to evaluate the effectiveness of a course modelled as a COP of lecturers as a way of fast tracking the participants’ journey of reflective practice to help them become expert teachers who move from teacher-directed pedagogy to facilitators of student-determined learning, or heutagogy (Hase and Kenyon
The Graduate Diploma of Higher Education (GDHE) is one of the institution's primary methods of lecturer professional development. The GDHE is a 120-credit graduate qualification made up of a selection of core courses and elective courses, including the 15-credit learning technologies elective course. However, the learning technologies course of the GDHE had become dated and antiquated. The authors were tasked with redeveloping this course and bringing it into alignment with the institution's new elearning strategy.
The GDHE is based in New Zealand's largest polytechnic, and the institution is in the process of differentiating itself from New Zealand's eight universities with the rollout of a distinctive pedagogical approach termed the “Living Curriculum,” which is exemplified in the institution's new elearning strategy (see Cochrane
A COP model was developed (Cochrane
A participatory action research methodology (Swantz
Data collection consisted of the following: Beginning-of-course surveys of lecturers and students to establish current practice, expertise, and experience. A copy of the survey form can be found at Postcourse surveys ( Lecturer and student reflections via their own blogs and eportfolios throughout the course. Students were required to make at least 10 significant blog posts during the course as their main assessment. These blog posts were collated via RSS (rich site summary) feeds in Google Reader and shared with the participants.
The research used the technologies that were an integral part of the redesigned course assessment, such as participant blog posts, peer blog comments, Google Forms for assessment marking rubrics and student feedback on the course, and student VODCast reflections to capture data on the progression and impact of mobile web 2.0 on the participants’ learning experience. In analysing the qualitative data, the two researchers read through all of the student blog posts and peer comments, viewed the student video reflections, and interviewed every student at the end of the course. These multiple qualitative data sources allowed triangulated identification of emergent themes, which are explored in this article's results and discussion.
COP is a social learning theory. The concepts were proposed by Lave and Wenger (
The SLT course was designed as an intentional COP. Wenger's (
One of the key concepts developed out of COPs has been the importance of “technology stewards” (Wenger, White, and Smith
The SLT course was explicitly founded upon social constructivist learning theory (Vygotsky
Links were provided to educational research organisations that publish regular reports and RSS feeds to new resources, thus keeping the course “readings” up to date rather than relying upon rapidly aging set texts. These included the following: Educause, 7 Things You Should Know About Series ( JISC reports ( New Consortium reports ( Educause Resources ( Becta (
The redesign of the GDHE learning technologies course into the new SLT course was a collaborative process by the two authors throughout 2009. The final course was approved in late 2009 and ran for the first time in the second semester of 2010 with the two authors as the course lecturers.
The original learning technologies course centred on the course participants creating a resource for their students to use (i.e. teacher-generated content). The redesigned SLT course focussed on modelling the use of mobile web 2.0 tools as a catalyst for pedagogical transformation, leading to the participants developing their own theory and experience-informed teaching and learning framework. This framework was to establish links between new and emerging learning technologies and social learning theories, and then became the basis from which they developed student-directed learning activities for their context (i.e. enabling student-generated content and student-generated learning contexts).
The PAH continuum and the SLT course before and after the redesign.
| Pedagogy | Andragogy | Heutagogy | |
|---|---|---|---|
| Locus of control | Teacher | Learner | Learner |
| Cognition level | Cognitive | Metacognitive | Epistemic |
| Knowledge production context | Subject understanding | Process negotiation | Context shaping |
| GDHE course alignment | Prior LT course | New SLT course |
Modified from Luckin
The SLT course ran over the period of a semester, with six 3-hour-long face-to-face sessions.
Outline of the SLT course.
There were two assessments for the course, and these were designed to provide students with an authentic experience of active participation within a COP exploring social constructivist pedagogies enabled by mobile web 2.0 tools. All assessment materials were to be posted to students’ blogs. Assessment 1 required students to design a personal teaching framework that establishes links between new and emerging learning technologies and social learning theories. The first assessment (50%) was marked according to six criteria: reflection, argument, referencing, associations with the student's current teaching practice, use of digital media and collaboration with peers. Assessment 2 (50%) required students to use their framework to design and facilitate an appropriate student-centred learning activity, present it to the class and evaluate its effectiveness. The second assessment was marked by their peers and the facilitators, using a rubric via Google Forms that rated five criteria and also provided comments as feedback. The five criteria for assessment 2 evaluated the following: the justification of their framework, the presentation of an explanatory concept map, an outline of the design of their activity, the use of their framework and web 2.0 tools in the facilitation of their presentation, and the quality of their presentation.
This section discusses the findings of the research into the impact on the professional development of the participants resulting from the design of the SLT course around an experiential COP. Thus, we provide a selection of examples of participants’ journeys towards heutagogy. A summary of the SLT course results is provided in
Comparison of 2010 and 2011 course results.
| 2010 | 2011 | |
|---|---|---|
| Number of students | 6 | 10 |
| Peripherally participating students | 1 | 1 |
| Assignment1 average mark | 81.6% | 78.4% |
| Assignment1 lowest mark | 50% | 50% |
| Assignment1 highest mark | 96% | 100% |
| Assignment2 average mark | 72.1% | 82.6% |
| Assignment2 lowest mark | 60.6% | 63.6% |
| Assignment2 highest mark | 82.5% | 94% |
| Pass rate | 100% | 100% |
| Initial course pullouts | 2 | 3 |
The bulk of the participants in the first iteration of the course in 2010 were from the vocational training departments, including boat building, automotive, carpentry and the electrical trades. The students were skilled tradesmen but not necessarily skilled teachers, and most had limited experience with integrating technology into their teaching practice, but they were keen to explore the potential beneficial impact for their students. The participants’ ages ranged from 29 to 59, with an initial enrolling cohort of 7 male and 2 female participants.
The beginning of the course student surveys provided data on students’ previous technology usage experience.
SLT students’ previous technology experience.
The students’ responses in their final reflective blog posts and the end-of-course survey were overwhelmingly positive about the impact of the course on their conceptions of pedagogy and mobile web 2.0. These are collated in a word cloud in
2010 Student course reflections.
The final blog post reflections illustrate a focus on the design of student learning activities, rather than a focus on the delivery of course content; this was a significant conceptual shift in the participants; understanding of their role as educators.
2010 Student course feedback.
Students also recorded short video reflections throughout the course, and these have been collated in a YouTube playlist at
The key goal of the course is for the lecturers to model the use of mobile web 2.0 tools embedded within an intentional COP composed of the course lecturers and the course students. The course students were then guided to apply their experience to create a personal framework for authentic experiential learning within their own teaching contexts. This represented a significant process of reconceptualising the participants’ notions of identity and agency within teaching (i.e. an ontological shift). For many lecturers, this will require an “ontological shift” in their understanding of what it means to teach, and it can represent a fundamental challenge to the lecturer's understanding of self within the context of the nature of teaching and learning. An “ontological shift” is “the re-assignment or re-categorizing of an instance from one ontological category to another” (Chi and Hausmann
This participant became a key peer mentor and driver for the group. He helped establish a real sense of community, encouraged the group to try to contextualise their learning and modelled collaborative discussion and critique using a range of technologies. For example, he initially experimented with creating personal reflective VODCasts, and then extended the concept to establish Skype video call discussions between the SLT students, screen-captured these and shared them on YouTube as examples of critical reflection upon the theoretical pedagogical frameworks (
The social collaboration built into the SLT course was very important for the participant's transformational journey.
The experience of the SLT course impacted this lecturer's own teaching practice by enabling him to form a theoretical foundation for his approach to teaching based on social constructivism that he explicitly implemented with his students in 2011 (
This participant synthesised his experience as a student in the SLT course and his own teaching practice to create innovative ideas for use with his own students. His goal in participating in the SLT course was to explore how to more closely link the theory and practical components of his carpentry course by getting his students involved in capturing, sharing and critiquing their practical onsite work via short videos recorded on their smart phones and uploaded to their blogs. He enjoyed the experience of the course, and by the end of the course, this participant also demonstrated a new level of critical pedagogical reflection.
The experience of the SLT course impacted this lecturer's own teaching practice in 2011 by enabling him to conceptualise ways of integrating mobile web 2.0 tools into the context of bridging the theory and practice of building on the building site with his students. This led to the design and building of a portable “eShed” for theory lessons on site (
This participant began the SLT course with the least previous experience of computing and web 2.0 of all of the 2010 participants. Initially, he was dubious of the benefit or applicability of mobile web 2.0 to his teaching context. However, during the process of investigative reading around theoretical frameworks for educational technology, he experienced a “eureka” moment: a dawning of how the combination of reading social constructivist theory, his SLT experience, and his previous teaching experience aligned to create a deeper understanding of teaching and learning. Following this experience, this participant became an educational technology evangelist, to the point of buying his own iPad and iPhone, and presenting his transformational journey using his brand-new iPad at a subsequent mini-symposium organised by the researchers (
The students enrolling in the 2011 SLT course were from a wider background than the 2010 student cohort, with several students from private training establishments enrolling alongside lecturers from the institution. The 2011 students did not necessarily have an understanding of different pedagogies or have any knowledge of how to use the core Web 2.0 tools used in the course. This was also apparent in the 2010 iteration, where the students were mostly from the trade faculty and were hired as teachers due to their knowledge of the field (e.g. boat building or construction) rather than their teaching experience. As a result, the students felt a bit thrown in the deep end with the new learning experience represented by the SLT course and the embedded use of mobile web 2.0 tools. Some students chose not to engage with the tools and the wider class until they had built their own confidence through lurking and peripheral participation. A common thread observed in the course by the facilitators was the constant debate from the students on managing their online identity (private versus public) and their initial lack of confidence to actively engage online.
To remedy these issues, the first two sessions in the 2011 iteration were spent with students discussing issues and concerns regarding “living a life in a digital world” and introducing the fundamentals of teaching and learning, for example Bloom's taxonomy. The core tools for use in SLT (WordPress, Twitter and mobile devices) were also introduced at this stage.
Redesigned SLT course for 2011 iteration.
The students’ responses in their final reflective blog posts and the end-of-course survey were again overwhelmingly positive about the impact of the course on their conceptions of pedagogy and mobile web 2.0. These are collated in a word cloud in
2011 Student final reflections.
2011 Student final feedback.
2011 students’ video reflections have been collated in a YouTube playlist at
This participant came from a private training institution that provided a highly instructional classroom-based approach to teaching. This student quickly appropriated the concepts of Laurillard's conversational framework and Vygotsy's “zone of proximal development,” and readily explored a wide range of social media tools to enable a conversational model in teaching and learning guided by an expert teacher. While initially somewhat overwhelmed by the breadth of mobile social media tools available, she critically evaluated a selection of social media tools in light of her two chosen learning frameworks. She expressed her appropriation of these frameworks and tools in a reflective blog post: These frameworks I believe work well together, and especially at a higher education level, adult learners do not expect to sit in a room and be lectured to. They want to be taken seriously and want to know that their past knowledge and education is relevant and important to the next step they have taken. Web 2.0 tools are also beneficial in the adult teaching and learning environment as they allow for the learner to take on the task at times and places that suit them, rather being stuck in a classroom. These tools allow for flexibility within the classroom and respect from the students in them knowing that they are doing all they can for their own learning. (SLT student blog post, 2011)
This participant came from a background of being a technical trainer in the air force, which imposed stringent security issues around the use of social media in education in this environment. This student quickly saw the potential of student-directed learning (heutagogy) to empower his own students and developed a framework for utilising a wiki as a hub for student-generated content. The student created an outline of a Jet Engine Fundamentals course using Google Sites at Well, what a journey! From digital immigrant to digital native in one go… Over the past months I have come to realise that the full utilisation of Web 2.0 technologies requires the scaffolded introduction of the technology as well as the subject content. Modern learners, like my ‘tech savvy’ students, still expect to be taught in a fairly traditional manner and in order for Web 2.0 to flourish it must be introduced in a supported and managed manner. This course and its experiences, trials and tribulations has allowed me to get an insight into technologies that exist just around the corner (for the RNZAF) and may have converted me from a digital immigrant to a digitally naive. (SLT student blog post, 2011)
This participant underwent a significant journey from holding a prior instructivist educational philosophy to engaging with the concepts of social constructivism by the end of the 2011 course. This was evidenced by several critical events during the course where the student struggled to come to grips with collaboration and open sharing of content via web 2.0. Coming from a highly cognitive approach to her own learning, this student printed and read all of the suggested readings and reports that formed the course's suggested resources before the course even began, and she even started on the assessments before the commencement of the course. Conveying the idea of a social constructivist approach to learning by forming a learning community with the other course students was incredibly difficult for her to initially comprehend as it did not align with her previous educational experiences. Her explorations of new pedagogical concepts tended to be highly theoretical, in-depth, and overly complicated, with a tendency to achieve by producing voluminous work and a reluctance to make her work public to limit plagiarism by the other course students. However, as the course progressed, this student gradually aligned the theory of the zone of proximal development and situated learning with her own learning experience in the SLT course, and she became a core member of the SLT 2011 COP. This was expressed in a reflective blog post: This is challenging for me because I like to plan ahead, and traditional teaching practices often encourage the teacher to be in charge. But to make something belong to the community and reduce the traditional power relations, I think it has to be built more by the community itself. (SLT student blog post 2011)
While the number of participants in the two SLT course iterations was small (although average for the GDHE courses in general), with a 2010 cohort of 6 students and 10 students in 2011, the results in terms of pedagogical transformation are indicative of those observed by the researchers throughout over 30 mlearning projects using the developed intentional COP support model between 2006 and 2010. The SLT course serves as an example of the impact of mobile web 2.0 integration supported by an intentional COP as an alternative approach to transformative professional development for lecturers.
This was achieved by the development of the SLT course as an intentional COP that supported the development of a mobile social media framework enabling ontological shifts along the PAH continuum, as outlined in
A framework for using mobile social media to enable ontological shifts.
| Pedagogy | Andragogy | Heutagogy | |
|---|---|---|---|
| Locus of control | Teacher | Learner | Learner |
| Course time frame and goal | Initial establishment of the course project | Early to midcourse: student appropriation of mobile social media as applicable to their chosen socioconstructivist pedagogies | Middle to end of course: students apply their learning to develop learning activities that model active participation within an authentic community of practice. |
| Cognition level | Cognitive | Metacognitive | Epistemic |
| Knowledge production context | Subject understanding: lecturers introduce and model the use of a range of mobile social media tools to support COP formation. | Process negotiation: students negotiate a choice of mobile social media tools to establish an eportfolio based on user-generated content. | Context shaping: students create learning activities that leverage user-generated content within the context of their area of discipline interest. These are then shared, curated, and peer-reviewed within the COP. |
| COP participation | Initial induction into a supportive learning community | Enabling user-generated content and active participation within a supportive learning community | Enabling collaboration across user-generated contexts and active participation within a COP |
| Supporting mobile social media affordances | Establish a digital identity using Wordpress, Twitter, and Google Plus. | Establish a personal learning environment using a variety of mobile social media content creation tools | Curation and sharing of developed learning activities using YouTube, Wikispaces, Storify, Scoopit, and so on. |
| Ontological shift | Reconceptualising mobile social media: from a social to an educational domain | Reconceptualising the role of the teacher | Reconceptualising the role of the learner |
The SLT case study illustrates that creating sustained engagement around the integration of mobile web 2.0 tools supported by communities of practice can facilitate ontological shifts among the participants. Two key issues around reconceptualising teaching and learning that represented ontological shifts in the participants’ understanding were identified: Shifting lecturers from pedagogy to heutagogy, and reconceptualising teaching as proposed by Luckin Shifting students beyond their previous experience, reconceptualising learning, and using the mobile web 2.0 tools to engage students via a focus on student-generated content and student-generated contexts.
There were certain elements of the SLT course that the participants found harder than others. For example, the participants took a while to get used to using correct referencing and bibliographic tools, particularly within the context of blogging. This was important to underpin the course experience with graduate-level critical thinking. Some students took a while to get into the swing of using Twitter for communicating, with several “lurking” until a momentum developed, and then they became quite engaged by using Twitter once a community had been established around its use in the course, effectively moving from legitimate peripheral participation to full participation in the core of the COP.
The “intentionality” of the SLT COP was embedded in the course design and assessment activities, with the authors purposely building the course as an authentic learning experience. In contrast to an organic COP, active participation in the course COP was mandated as an assessed activity. However, this intentional COP kick-started the participants’ experience of COP formation and has led to the organic development of continued COPs by the course graduates. As the majority of 2010 SLT students were located within the same faculty, these SLT graduates continued to build their own COP after the end of the SLT course, inviting their peers to join this COP. The 2010 graduates also took a keen interest in the 2011 iteration of the course, joining in Twitter conversations with the 2011 participants, offering links to resources and even technology support for the 2011 cohort, and effectively becoming brokers of their own transformational journeys.
Feedback was gathered from a variety of sources from the 2010 participants, including analysis of participants’ blog posts, a face-to-face debrief between each participant and the course lecturers at the end of the course, final student surveys, and feedback elicited by an independent course reviewer after the course had finished via email and personal phone call interviews with participants.
Feedback indicated that some participants initially felt a bit thrown in the deep end with the new learning experience represented by the SLT course and the embedded use of mobile web 2.0 tools. However, by the end of the course, feedback from the students indicated they were “no longer fearful” of trying new technologies. Some participants suggested adding extra scaffolding for the mobile web 2.0 tools via extra drop-in tutorials (these were offered during the course, but no one took up the offer). Bridging the other GDHE courses into the SLT course was also suggested. The integration of elements of the SLT course throughout the rest of the GDHE is one of the goals of the authors.
As an assessed course, the researchers attempted to model an intentional COP as far as possible without the assessment becoming the core driver for participation. The SLT course was designed to provide students with an experience of social constructivist learning, underpinned by reflection on sound pedagogical theory, and enabled by mobile web 2.0 technologies. As such, we (as the “teachers”) of the course attempted to model this approach in our facilitation of the course; for example, we used alternative web 2.0 tools for in-class presentations, including Prezi (
We also allowed a certain amount of negotiation with the students around the course goals and assessment activities (as far as the redesigned course descriptor would allow) – allowing the COP that developed to be unique to the participants, who tended to find it a new experience; this was reflected in the different emphases of each iteration of the course in 2010 and 2011.
We have highlighted examples of the 2010 and 2011 SLT student journeys, illustrating significant conceptual shifts in their understandings of pedagogy and their roles as educators. Some students remained on the periphery of the SLT COP and simply did what was needed to pass the course (one student in each year – see
The SLT course demonstrates the transformative impact of a COP model of lecturer professional development (Cochrane