Exploring individual, social and organisational effects on Web 2.0-based workplace learning: a research agenda for a systematic approach

  • Fang Zhao
  • Linzi Kemp American University of Sharjah
Keywords: workplace learning, social exchange, social capital, communities of practice, organizational learning and development, Web 2.0

Abstract

Web 2.0-based workplace learning is defined in this article as informal learning that takes place in the workplace through connections and collaborations mediated by Web 2.0 technology. Web 2.0-based workplace learning has the potential to enhance organisational learning and development. However, little systematic research has been published that explores how individual, social and organisational factors may influence Web 2.0-based workplace learning. This study aims to address this knowledge gap. Drawing on a selective review of the theories and research on social exchange, social capital, communities of practice and organisational support, we have developed a testable theoretical model for further empirical study.

Keywords: Web 2.0; workplace learning; social exchange; social capital; communities of practice; organisational learning and development

(Published: 11 September 2013)

Citation: Research in Learning Technology 2013, 21: 19089 - http://dx.doi.org/10.3402/rlt.v21i0.19089

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Author Biography

Fang Zhao

Fang Zhao, PhD
Associate Professor of Management School of Business and Management

(AACSB accredited)

                    

Tel +971 6 515 2575
Fax  +971 6 558 5065

American University of Sharjah
PO Box 26666, Sharjah
United Arab Emirates
http://www.aus.edu

Email: fzhao@aus.edu

Published
2013-09-11
How to Cite
Zhao, F., & Kemp, L. (2013). Exploring individual, social and organisational effects on Web 2.0-based workplace learning: a research agenda for a systematic approach. Research in Learning Technology, 21. https://doi.org/10.3402/rlt.v21i0.19089
Section
Original Research Articles