An exploratory study of using a digital toolkit designed to support pre-registration health care students to develop awareness of person-centred approaches to care

  • Laura Hollinshead University of Derby, Kedleston Road, Derby, United Kingdom
  • Emma Hyde University of Derby, Kedleston Road, Derby, United Kingdom
Keywords: case study, higher education, PCC, digital toolkit

Abstract

Person-centred care (PCC) has become an integral part of health education with many incorporating this into curricula (McCormack et al., 2022). However, PCC can require whole scale revisions of programmes of study, which can lead to difficulties in time and navigating quality processes (Moore et al., 2023). In the UK, continued workforce shortages have led to pressure on health care educators to increase student numbers (NHS England, 2023). This has exacerbated challenges with learning spaces and equipment availability (Powers, 2020) often leading to the introduction of small-scale interventions to increase coverage of PCC without whole scale changes. Digital technology offers potential solutions to these challenges with increasing numbers in health education turning to these approaches (Knudsen Oddvang et al., 2021; Liao et al., 2022).

This article sought to explore the impact of one such small-scale digital toolkit on student confidence and awareness of PCC. Although limited in nature, results indicated positive changes in confidence levels related to PCC overall with a mixed picture when looking at specific aspects. The digital toolkit helped to facilitate discussion related to delivering of PCC and overall provided students with easy access to these resources. A similar intervention may be used for the education of a variety of health care professionals and in support of interprofessional learning (Malone et al., 2022).

Downloads

Download data is not yet available.

References


Australian Commission on Safety and Quality in Health Care. (2011). Patient Centred Care: Improving Quality and Safety through Partnerships with Patients and Consumers. ACSQHC. Retrieved from https://www.safetyandquality.gov.au/publications-and-resources/resource-library/patient-centred-care-improving-quality-and-safety-through-partnerships-patients-and-consumers




Bansal, A. et al. Optimising planned medical education strategies to develop learners’ person-centredness: A realist review. Medical Education, 56(5), 489–503. https://doi.org/10.1111/medu.14707




Bejarano, G. et al. (2022). Healthcare students’ attitudes towards patient centred care: A systematic review with meta-analysis. BMC Medical Education, 22(1), 324. https://doi.org/10.1186/s12909-022-03371-1




Bowden, A. et al. (2021). The impact of ageing simulation education on healthcare professionals to promote person-centred care towards older people: A literature review. Nurse Education Practice, 53. https://doi.org/10.1016/j.nepr.2021.103077




Brunero, S., Lamont, S., & Coates, M. (2010). A review of empathy education in nursing. Nursing Inquiry, 17(1), 65–74. https://doi.org/10.1111/j.1440-1800.2009.00482.x




Bumbach, M. D. (2024). The use of AI powered ChatGPT for nursing education. Journal of Nursing Education, 63(8), 564–567. https://doi.org/10.3928/01484834-20240318-04




Canady, B. E., & Larzo, M. (2023). Overconfidence in managing health concerns: The Dunning–Kruger effect and health literacy. Journal of Clinical Psychology in Medical Settings, 30, 460–468. https://doi.org/10.1007/s10880-022-09895-4




Carson, P. P., & Harder, N. (2016). Simulation use within the classroom: Recommendations from the literature. Clinical Simulation in Nursing, 12, 429–437. https://doi.org/10.1016/j.ecns.2016.03.009




Clouston, T. J. (2017). Transforming learning: Teaching compassion and caring values in higher education. Journal of Further and Higher Education, 42(7), 1015–1024. https://doi.org/10.1080/0309877X.2017.1332359




Cohen, L., Manion, L., & Morrison, K. (2018). Research Methods in Education (8th ed.). Routledge.




Costello, J., & Horne, M. (2001). Patients as teachers? An evaluative study of patients’ involvement in classroom teaching. Nurse Education in Practice, 1(2), 94–102. https://doi.org/10.1054/nepr.2001.0014




Davis, S., Josephsen, J., & Macy, R. (2013). Implementation of mental health simulations: Challenges and lessons learned. Clinical Simulation in Nursing, 9(5), 157–162. https://doi.org/10.1016/j.ecns.2011.11.011




Denning, K. et al. (2025). Pocket Guide to Teaching for Clinical Instructors. Fourth edition / Advanced Life Support Group, Resuscitation Council UK. Wiley Blackwell.




Felton, A., & Wright, N. (2017). Simulation in mental health nurse education: The development, implementation and evaluation of an educational innovation. Nurse Education in Practice, 26, 46–52. https://doi.org/10.1016/j.nepr.2017.06.005




Granger, K. (2024). Hello My Name is Campaign. Retrieved from https://www.hellomynameis.org.uk




Guhde, J. (2010). Combining simulation, instructor-produced videos, and online discussions to stimulate critical thinking in nursing students. CIN: Computers, Informatics, Nursing, 28(5), 274–279. https://doi.org/10.1097/ncn.0b013e3181ec2540




Herron, E. K. et al. (2019). Effect of case study versus video simulation on nursing students’ satisfaction, self-confidence, and knowledge: A quasi-experimental study. Nurse Education Today, 79, 129–134. https://doi.org/10.1016/j.nedt.2019.05.015




Hyde, E. (2024). Introduction. In, Chau, S., Hyde, E., Knapp, K. & Hayre, C. (Eds.). Person Centred Care in Medical Imaging: International Perspectives on High Quality Care. CRC Press, 3–5.




Hyde, E., & Hardy, M. (2020). Patient centred care and considerations. In Hayre, C., & Cox, W. (Eds.). General Radiography: Principles and Practice. CRC Press, 96–112.




Hyde, E., & Hardy, M. (2021a). Delivering patient centred care (Part 1): Perceptions of service users and service deliverers. Radiography, 27(1), 8–13. https://doi.org/10.1016/j.radi.2020.04.015




Hyde, E., & Hardy, M. (2021b). Delivering patient centred care (Part 2): A qualitative study of the perceptions of service users and deliverers. Radiography, 27(2), 322–331. https://doi.org/10.1016/j.radi.2020.09.008




Hyde, E., & Hardy, M. (2021c). Delivering patient centred care (Part 3): Perceptions of student radiographers and radiography academics. Radiography, 27(3), 803–810. https://doi.org/10.1016/j.radi.2020.12.013




Jefferies, P. R., & Rizzolo, M. A. (2006). Designing and Implementing Models for the Innovative Use of Simulation to Teach Nursing Care of Ill Adults and Children: A National, Multi- Site, Multi-Method Study. National League for Nursing. Retrieved from https://www.nln.org/docs/default-source/uploadedfiles/professional-development-programs/read-the-nln-laerdal-project-summary-report-pdf.pdf




Kuper, A. et al. (2019). A dialogic approach to teaching person-centered care in graduate medical education. Journal of Graduate Medical Education, 11(4), 460–467. https://doi.org/10.4300/JGME-D-19-00085.1




Liao, F. et al. (2022). How technology-enhanced experiential e-learning can facilitate the development of person-centred communication skills online for health-care students: A qualitative study. BMC Medical Education, 22(60). https://doi.org/10.1186/s12909-022-03127-x




Malone, J., Hebberd, B., & Benham, A. (2022). THRIVE: A student-led, person-centred, interprofessional practice placement experience using a digital telehealth platform. Findings from a student survey. Physiotherapy, 114(1), e19. https://doi.org/10.1016/j.physio.2021.12.263




McCormack, B. (2024). Developing Person-Centred Cultures in Healthcare Education and Practice. Wiley Blackwell.




McCormack, B., & Dewing, J. (2019). International Community of Practice for Person-centred Practice: Position statement on person-centredness in health and social care. International Practice Development Journal, 9(1). https://doi.org/10.19043/ipdj.91.003




McCormack, B., & McCance, T. V. (2017). Person-Centred Nursing and Health Care – Theory and Practice. Wiley.




McCormack, B. et al. (2020). Fundamentals of Person-Centred Healthcare Practice. Wiley.




McCormack, B. et al. (2022). Developing a person-centred curriculum framework: A whole-systems methodology. International Practice Development Journal, 12(2). https://doi.org/10.19043/12suppl.002




Mills, J. et al. (2014). ‘Putting it together’: Unfolding case studies and high-fidelity simulation in the first-year of an undergraduate nursing curriculum. Nurse Education in Practice, 14(1), 12–17. https://doi.org/10.1016/j.nepr.2013.06.003




Moore, H. L. et al. (2023). Inclusion of person-centred care in UK postgraduate medical education curricula: Interviews and documentary analysis. BMC Medical Education, 23(757). https://doi.org/10.1186/s12909-023-04730-2




NHS England. (2023). NHS Long Term Workforce Plan. Retrieved from https://www.england.nhs.uk/long-read/nhs-long-term-workforce-plan-2/




Oddvang, T. K. K. et al. (2021). Nursing students’ experience of learning ethical competence and person-centred care through simulation. International Practice Development Journal, 11(2). https://doi.org/10.19043/ipdj.112.007




Orr, F. et al. (2021). The development and evaluation of an integrated virtual patient case study and related online resources for person-centred nursing practice. Nurse Education in Practice, 51. https://doi.org/10.1016/j.nepr.2021.102981




Oswald, A. et al. (2014). Patient-centred education: What do students think? Medical Education, 48, 170–180. https://doi.org/10.1111/medu.12287




Oudshoorn, A., & Sinclair, B. (2015). Using unfolding simulations to teach mental health concepts in undergraduate nursing education. Clinical Simulation in Nursing, 11(9), 396–401. https://doi.org/10.1016/j.ecns.2015.05.011




Picker Institute Europe. (2024). Principles of person-centred care. Picker. Retrieved from https://picker.org/who-we-are/the-picker-principles-of-person-centred-care/




Popil, I. (2011). Promotion of critical thinking by using case studies as teaching method. Nurse Education Today, 31(2), 204–207. https://doi.org/10.1016/j.nedt.2010.06.002




Powers, K. (2020). Bringing simulation to the classroom using an unfolding video patient scenario: A quasi-experimental study to examine student satisfaction, self-confidence, and perceptions of simulation design. Nurse Education Today, 86(104324). https://doi.org/10.1016/j.nedt.2019.104324




Price, B. (2022). Delivering Person-Centred Care in Nursing. Sage.




Rosengren, K., Brannefors, P., & Carlstrom, E. (2021). Adoption of the concept of person-centred care into discourse in Europe: A systematic literature review. Journal of Health Organization and Management, 35, 265–280. https://doi.org/10.1108/jhom-01-2021-0008




Rosengren, K. et al. (2018). Development of an academic course in person-centred care for students in higher education: Teachers’ perspectives, Education Research International, 35(9), 265–280. https://doi.org/10.1155/2018/9854169




Saunders, A., Green, R., & Cross, M. (2017). Making the most of person-centred education by integrating flipped and simulated teaching: An exploratory study. Nurse Education in Practice, 27, 71–77. https://doi.org/10.1016/j.nepr.2017.08.014




Smith, K. V. et al. (2012). High-fidelity simulation and legal/ethical concepts: A transformational learning experience. Nursing Ethics, 19(3), 390–398. https://doi.org/10.1177/0969733011423559




Snelgrove, S., Tait, D. J. R., & Tait, M. (2016). Teaching psychology to student nurses: The use of ‘Talking Head’ videos. Research in Learning Technology, 24. https://doi.org/10.3402/rlt.v24.30891




Stagno, S., Crapanzano, K., & Schwartz, A. (2016). Keeping the Patient at the Center: Teaching About Elements of Patient-Centered Care, MedEdPORTAL, 12(10500). https://doi.org/10.15766/mep_2374-8265.10500




The Health Foundation. (2016). Person-Centred Care Made Simple. Retrieved from https://www.health.org.uk/publications/person-centred-care-made-simple




Thistlethwaite, J. E. et al. (2012). The effectiveness of case-based learning in health professional education. A BEME systematic review: BEME Guide No. 23. Medical Teacher, 34(6), e421–e444. https://doi.org/10.3109/0142159X.2012.680939




Weeks, K. W. et al. (2019). Developing and integrating nursing competence through authentic technology-enhanced clinical simulation education: Pedagogies for reconceptualising the theory-practice gap. Nurse Education in Practice, 37, 29–38. https://doi.org/10.1016/j.nepr.2019.04.010




Yogui, J. O. D. S., Magalhães, T. M., & Bivanco-Lima, D. (2024). Teaching the person-centered clinical method in undergraduate medicine: A narrative review. Revista Brasileira de Educação Médica, 48, e120. https://doi.org/10.1590/1981-5271v48.4-2023-0057.ING
Published
2025-09-25
How to Cite
Hollinshead , L., & Hyde , E. (2025). An exploratory study of using a digital toolkit designed to support pre-registration health care students to develop awareness of person-centred approaches to care. Research in Learning Technology, 33. https://doi.org/10.25304/rlt.v33.3400
Section
Original Research Articles