Intelligent approaches to performance support

  • Philip Barker
  • Stephen Richards
  • Ashok Banerji


Electronic performance support systems provide an important method of meeting on-demand educational and training requirements. They also provide efficient and effective ways of enabling the knowledge and expertise within an organization to be shared. This paper discusses the design of a distributed electronic performance support system and the ways in which 'intelligent agents' based on expert systems and neural networks can be used to locate and share distributed expertise. A case study illustrating our approach to the implementation and use of intelligent agents is presented.



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How to Cite
Barker P., Richards S., & Banerji A. (1). Intelligent approaches to performance support. Research in Learning Technology, 2(1).
Original Research Articles

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